FAQs
Shipping Cost:
- Orders totaling $99 or more qualify for free shipping.
- Orders under $99 incur a shipping charge of $9.99.
Processing and Handling Time:
- Orders placed before 1 p.m. Central Time are dispatched on the same business day.
- Orders placed after 1 p.m. Central Time are shipped on the next business day.
Delivery Timeframe:
- The standard delivery timeframe is 2 business days, although this is not guaranteed. Delays, damages, or loss of packages may occur.
Shipping Carriers:
- We utilize FedEx or UPS for our 2-Day Shipping service, which generally implies delivery within two business days.
Next Day Shipping:
- Next day shipping is available. For details and quotes, please contact us directly. Tel: 224-236-2688 / Email: sales@unitarydental.com
Shipping to Hawaii and Alaska:
- Our shipping policy for Hawaii and Alaska mirrors that of the continental United States. Orders of $99 or more are eligible for free 2-day shipping, while orders under $99 will be charged a $9.99 shipping fee.
Shipping to US Territories or Internationally:
- We offer shipping to US Territories and international locations. Please contact us directly for a shipping quote. Tel: 224-236-2688 / Email: sales@unitarydental.com
Guarantee on 2-Day Shipping:
- The 2-day shipping service, provided through FedEx or UPS, is not guaranteed. There may be instances of delays, damages, or package loss.
Return Policy
- We provide a hassle-free 30-day return service. To begin a return, you can initiate a request via your online account, or directly contact us by email at sales@unitarydental.com or by phone at 224-236-2688.
Return Shipping Costs
- We offer free return shipping. A prepaid return label will be provided to you via email.
Restocking Fee
- There is no restocking fee charged for returns.
Refund
- Your refund will be processed back to your original method of payment within 10 business days following the receipt of your returned item(s).