FAQs

Shipping Cost:

  • Orders totaling $99 or more qualify for free shipping.
  • Orders under $99 incur a shipping charge of $9.99.

Processing and Handling Time:

  • Orders placed before 1 p.m. Central Time are dispatched on the same business day.
  • Orders placed after 1 p.m. Central Time are shipped on the next business day.

Delivery Timeframe:

  • The standard delivery timeframe is 2 business days, although this is not guaranteed. Delays, damages, or loss of packages may occur.

Shipping Carriers:

  • We utilize FedEx or UPS for our 2-Day Shipping service, which generally implies delivery within two business days.

Next Day Shipping:

  • Next day shipping is available. For details and quotes, please contact us directly. Tel: 224-236-2688 / Email: sales@unitarydental.com

Shipping to Hawaii and Alaska:

  • Our shipping policy for Hawaii and Alaska mirrors that of the continental United States. Orders of $99 or more are eligible for free 2-day shipping, while orders under $99 will be charged a $9.99 shipping fee.

Shipping to US Territories or Internationally:

  • We offer shipping to US Territories and international locations. Please contact us directly for a shipping quote. Tel: 224-236-2688 / Email: sales@unitarydental.com

Guarantee on 2-Day Shipping:

  • The 2-day shipping service, provided through FedEx or UPS, is not guaranteed. There may be instances of delays, damages, or package loss.

Return Policy

  • We provide a hassle-free 30-day return service. To begin a return, you can initiate a request via your online account, or directly contact us by email at sales@unitarydental.com or by phone at 224-236-2688.

Return Shipping Costs

  • We offer free return shipping. A prepaid return label will be provided to you via email.

Restocking Fee

  • There is no restocking fee charged for returns.

Refund 

  • Your refund will be processed back to your original method of payment within 10 business days following the receipt of your returned item(s).